The trucking industry market has been steadily growing in recent years as a result of the improved economic demands for inland freight transportation in the United States.
The entire market size of the trucking industry in the United States was estimated to exceed 212 billion US dollars by 2021.
These numbers surely convey the industry demands rightfully, don’t they?
And that is why to scale your business further and satisfy industry demands, you need a proper and long-term solution to streamline your business operations.
A truck scheduling software automates all work processes for your transportation or delivery business company and its employees. Whether scheduling tasks, compliance, customer communication, or task management, you can get them all done in a matter of moments.
But how to find the ideal one that will suit your company’s business needs, reduce operational costs, and increase profitability?
According to the American Trucking Association, freight tonnage will increase by 24% in 2022, resulting in a 66% increase in industry revenue.
To be on the list of reigning companies in the industry, you need to invest in an ideal software.
And to help you with this, we have created a list of some of the best trucking dispatch software in 2022.
But first, let’s understand what truck dispatching software is and how it works.
Table of Content
- What is a Trucking Dispatch Software?
- How Does a Trucking Dispatch Software Work?
- Factors to Look for in a Truck Dispatch Software
- List of 6 Best Trucking Management Software in 2023
- Upper Route Planner is the Best Choice as a Trucking Software Solution!
What is a Trucking Dispatch Software?
A trucking dispatch software is a technological solution that helps trucking companies reduce their business operational costs.
It is also an impressive management software that supports trucking companies by managing and tracking their assets and inventory and optimizing delivery routes.
This software also helps schedule and assign tasks and reduce risk factors associated with the freight and logistics industry.
How Does a Trucking Dispatch Software Work?
A trucking dispatching software helps trucking companies pair delivery drivers and their fleets with shipment items that need to be delivered.
The truck dispatch software technology can assist in managing all stages of the supply chain. Many systems are integrated with retail technology and other software used in the logistics and trucking industry.
Another remarkable feature of this technological solution is that it can offer customers increased transparency. Customers can track their packages at every stage of the delivery operation. They appreciate being able to track shipments through web portals using their smart mobile devices.
By eliminating confusion and perhaps preventing assigning the wrong staff to a certain work, dispatching the right delivery driver will decrease expenses and boost driver satisfaction ratings. Once drivers accept the task, they will see precise route planning instructions, making the delivery procedure incredibly simple.
Managing all deliveries with a trucking dispatch and schedule software system can also help you satisfy all delivery timetable assurances and maintain your company’s reputation.
Based on the software solution you choose, you might be able to access the following features and facilities:
- Dispatching based on priority and operations logic
- Automated scheduling
- Option to automate or manually handle dispatch
- Route optimization
- Integration with third-party software solutions
- Custom workflows
- Increased visibility and improved collaboration for all parties involved
- Access to analytics and data
Choosing a truck dispatch software solution should be a simple process; however, you must also look at some important factors before making the final decision.
Factors to Look for in a Truck Dispatch Software
Choosing an appropriate truck dispatching software will allow you to get the most out of the benefits it offers. Before you begin assessing your choices, make sure you understand the most crucial aspects to look for in a software system of this category.
1. Operational aspects that are reliable
Several software systems lack critical functions that enable trucking business companies to manage their operations efficiently, such as order processing and driver assignments, as well as updating clients about successful deliveries.
Ascertain that the trucking software system you choose has the following operational features:
- Planning and dispatching
- Task administration
- Real-time tracking
- Effective communication
2. Support for your work of specialization
Based on your trucking business company’s specialization, choose a software system that offers the best capabilities and flexibility. If you specialize in retail delivery services, for instance, you’ll want a system that integrates with the major retail software solutions and eCommerce platforms.
The more complex the software technology is, the less likely your staff will be able to take advantage of its capabilities and benefits. Choose a software solution that is simple to navigate and set up so that your entire workforce engages with it and makes full use of it.
4. Excellent customer service
Even if you use the best truck dispatching software, you may run into instances where you require help from the software vendor. Prepare for these possibilities by using software that offers excellent customer service and support. That way, the software company will be able to resolve any issues you may have at a time when you require their support and assistance the most.
Let’s take a look at the top trucking dispatch software solutions available on the market right now. Choose what’s ideal based on your company’s niche and specific demands.
List of 6 Best Trucking Management Software in 2023
These are the top dispatch software options for your small business:
- Upper Route Planner
- ITS Dispatch
- Axon Trucking Software
1. Upper Route Planner
Upper Route Planner is a trucking dispatch software that improves your delivery process by optimizing routes efficiently and dispatching all delivery tasks even faster.
It integrates the route optimization solution with an advanced scheduling program to improve operational efficiency. With such a robust trucking software solution, optimizing and scheduling routes has never been easier.
Our dynamic route scheduling algorithm enables fleet managers to change or rearrange delivery routes, optimize and balance driver responsibilities, and organize weekly pickup and delivery schedules many months ahead of time.
Your drivers can get their everyday delivery routes by text and email. If a driver is unavailable or unreachable due to an emergency or an unforeseen situation, you can quickly reassign the same route to another driver. This technique ensures that you easily complete your daily shipment target without any delay or hassle.
Using Upper Route Planner, you can also improve the overall visibility of your transportation business operations with live tracking links and gain your clients’ loyalty. Our software solution also aids in increasing client satisfaction and client retention.
Looking for a Simple Truck Dispatching Software?
Try Upper Route Planner, an all-in-one truck management software to meet all your needs. Automate every process from routing and scheduling to dispatching with Upper.
Benefits of using Upper Route Planner:
- Import and plan up to 500 delivery locations at once with ease.
- Optimize each delivery location along the route by including delivery parameters, such as time windows, service time, and doorstep delivery.
- Optimize hundreds of delivery stop locations in less than 5 minutes.
- Provide safety and comfort to your clients by sending delivery notifications via email and SMS at every stage of the delivery process.
- Generate electronic proof of delivery by photographing the package, recording the customer’s signature, or adding notes to confirm successful delivery.
- Provide an overview of daily, weekly, or monthly reports to fleet managers and dispatchers to reflect on the daily delivery duties accomplished.
- Resolve issues hassle-free with a diligent and reliable customer service team.
Pro Tip: Enjoy the benefits of our 7-day free trial and learn about Upper Route Planner and its remarkable key features better.
TruckLogics is a fleet management software solution designed for small- and medium-sized full truckload (FTL) and less-than-truckload (LTL) companies.
TruckLogics provides traditional fleet management services, such as route planning and optimization, dispatch, shipping brokerage, and pricing. It also offers load optimization, quote management, compliance management, and fleet maintenance.
TruckLogics also includes barcoding, fuel accounting, inventory tracking modules, and international shipping assistance. Users of TruckLogics can also keep track of fuel usage and vehicle history.
TruckLogics is a cloud-based system that works with both Windows and Mac-based devices. It is also available on iOS devices as well as Android smartphones, allowing users to access their business activities from anywhere.
3. ITS Dispatch
ITS Dispatch is a cloud-based trucking dispatch software that was developed for small to medium-sized fleets and freight shipping organizations.
It includes a range of fleet management solutions, such as planning, dispatch and scheduling, freight brokerage, GPS tracking, and pricing and quote administration.
With ITS Dispatch, users can view and handle all ongoing shipments, as well as create invoices with a single click. It also includes a detailed reporting tool that provides the user with key metrics. It is best suited to fleets of approximately 25 trucks with 20 or fewer users at the same time.
ITS Dispatch is available as a monthly subscription with two rates depending on the number of trucks. It works with both Mac- and Windows-based systems.
4. Axon Trucking Software
Axon Trucking Software is an on-premise and cloud-based system that assists small to large transportation businesses. It is a great trucker dispatch software that aids in the monitoring and streamlining of fleet operations such as dispatching, invoicing, fleet maintenance, and fleet accounting.
It allows its users to track inventory and receive proximity notification alerts when entering and exiting important places with the help of its equipment mapping feature.
Some of the key features of Axon include warehouse management, KPI monitoring, barcode scanning, invoicing, and inventory control.
Axon Trucking Software also has an International Fuel Tax Agreement (IFTA) calculator. This tool enables fleet managers to measure mileage with an in-cab satellite interface and report and record revenue or expenses as needed.
Samsara is a cloud-based trucking management software solution that includes trailer tracking, dashboard camera, GPS tracking, routing and dispatch, reefer monitoring, and other capabilities.
It is intended to assist small and mid-sized transportation business operators in tracking the precise geolocation of their fleets. Samsara also assists in monitoring drivers’ conduct in order to ensure compliance with ELD and FMCSA rules.
Drivers can access real-time traffic information and the best available route thanks to the GPS device that has been installed. It also sends data to back-office supervisors on vehicle performance, unnecessary halts, vehicle breakdowns, and fuel wastage.
The system integrates the GPS tracker with ‘Hours of Service’, and other sensors put in the vehicle to track and record the driver’s working hours for HoS logging and the ELD regulation.
Samsara charges a subscription fee per device per year, which includes phone-based technical assistance. This solution is suitable for trucks, school buses, delivery vehicles, etc.
ProTransport is a dispatch software and a fleet management solution suitable for trucking fleets of any size. Its key features include dispatch, safety management, accounting, reporting, GPS tracking, and driver communications.
ProTransport offers a live dispatch board, vehicle tracking with GPS, integrated two-way messaging through texts, scheduling, ETA notification alerts, and geofencing. The accounting feature of the system supports accounts receivable, accounts payable, petty cash, billing, and revenue.
It also accommodates larger overviews such as cost analysis, overall productivity, and revenue control. This software allows users to make billing invoices, prepare statements, enter fuel card data, and compute taxes.
The document upload manager feature in ProTransport allows users to save all driver, truck, and trailer documentation and receive notifications when documents expire or are about to expire.
Users can set mileage or time-based alerts for their entire fleet. Drivers can also keep track of vehicle maintenance schedules and generate reports by date, type, unit, amount, and other criteria.
Need a Truck Routing Software?
Try Upper Route Planner, an all-in-one truck management software to meet all your needs. Automate every process from routing and scheduling to dispatching with Upper.
The truck dispatch system connects the truck dispatcher with available drivers in the pickup and delivery area. This reduces turnaround times and improves overall performance, and increases customer satisfaction.
Freight brokers operate with both shippers and carriers, but they do not represent either of them. When negotiating freight, the dispatcher simply represents the carrier. On the other hand, a dispatcher may not deal with shippers directly on their behalf. They must act as the trucking company’s or owner operator’s agent.
Dispatch management is the process of planning, scheduling, and optimizing delivery; fleet maintenance; and delivery workers’ schedules and routes. You can choose any software system, such as trucking dispatch software. However, most businesses choose cloud-based solutions to allow their workforce to be as flexible as possible.
Upper Route Planner is the Best Choice as a Trucking Software Solution!
With an appropriate trucking dispatch software, you can monitor, track, and manage dispatch operations from a single interface.
To make the best decision, carefully analyze the trucker dispatch software solutions we listed above. But if you ask us, we recommend you to go for Upper Route Planner!
Upper Route Planner is a robust truck dispatch software with advanced capabilities and a fleet management system that will address your company’s business needs with ease. It will help streamline your fleet managers’ jobs efficiently and boost productivity, save time, retain clients and increase revenue.
Sign up for a 7-day FREE trial of Upper Route Planner today and have instant access to premium features.
- Analyze competition in the market. ...
- Know about your drivers. ...
- Participate in training programs. ...
- Set decent expectations. ...
- Be open to accept feedback. ...
- Use dispatch management software. ...
- Prepare your schedule in advance.
Truck dispatch and routing software helps reduce trucking company operation costs by supporting you in tracking your assets and inventory, optimizing delivery routes and schedules and reducing risk factors associated with the freight and logistics business.What is transportation dispatch software? ›
Transportation dispatch software allows you to manage your carrier fleets, keep track of drivers, and conduct backend logistics all from one place.What is dispatch management software? ›
A dispatch management system automates the planning, organizing, assigning, and management of deliveries or service calls.What dispatchers make the most money? ›
- Service Dispatcher. ...
- Maintenance Dispatcher. ...
- Dispatcher. ...
- Customer Service Dispatcher. ...
- Routing Clerk. ...
- Dispatch Clerk. Salary range: $30,000-$40,000 per year. ...
- Call Center Dispatcher. Salary range: $31,500-$40,000 per year. ...
- Crew Dispatcher. Salary range: $28,500-$37,000 per year.
A dispatcher must have excellent communication skills, remain calm under stressful emergency situations, be able to think clearly, and quickly take action with little supervision. Due to the nature of the role, the ability to multitask is crucial.What system does dispatch use? ›
Typically, when a dispatcher receives a call, the CAD system displays the location of the caller, and the dispatcher can log additional information relevant to the incident. The dispatcher contacts the appropriate agency and closest available personnel to respond via two-way radio, phone, and/or MDT.How much is dispatch software? ›
All plans include unlimited drivers and unlimited jobs: Standard: $165/month for 2 users, $310/month for 3 users, $465/month for 4 users. Standard + Motor Club Integrations: $240/month for 2 users, $410/month for 3 users, $590/month for 4 users. Unlimited: Contact Dispatch Anywhere for pricing.What software do transport companies use? ›
- CartonCloud. CartonCloud is a cloud-based warehouse management system (WMS) and transportation management solution (TMS) designed for businesses in industries such as logistics, refrigerated transport, e-commerce and more. ...
- GSMtasks. ...
- Route4Me. ...
- Magaya Supply Chain. ...
- Datapel WMS. ...
- Consignmate. ...
- Motive. ...
Dispatch Methods are the load balancing algorithms that determine how client requests are distributed between servers in a farm. AppDirector receives requests for service from clients and decides to which server to direct each request.
Digital dispatch means the hardware and software applications and networks, including mobile phone applications, which passengers and operators use to provide private vehicle-for-hire service.What is the 5 step dispatch process? ›
- Prevention. Actions taken to avoid an incident. ...
- Mitigation. ...
- Preparedness. ...
- Response. ...
- Know and confirm which orders are to be prepared and sent throughout the day.
- Sort the list of orders to be prepared.
- Assign the orders to the carriers and indicate the time slots during which they need to pick up the parcels.
- Schedule loading dock occupancy.
Step 1 - Checking and confirming the order
This involves cross-checking the product description, the terms of shipment and payment terms, going through the insurance requirements, and so on.
Truck dispatcher salaries typically range between $24,000 and $52,000 a year. The average hourly rate for truck dispatchers is $17.19 per hour.What makes a great truck dispatcher? ›
Truck dispatchers must be in constant communication with clients and drivers to ensure that the transportation process is seamless and that each delivery schedule is met. Excellent communication also helps dispatchers maintain strong relationships with the customers and drivers.What are the ranks in dispatch? ›
A. Yes, there are four levels of dispatcher. Level 1 is the basic level, Level 2 is 1 year at level 1 (Dispatcher 2). Level 3 is the shift supervisor (Senior) and Level 4 is the Communications Chief that oversees the communication centers operations.What are 4 duties of a dispatcher? ›
A Dispatchers responsibilities include receiving emergency and non-emergency calls, monitoring driver logs, keeping records, addressing problems, and dispatching appropriate team members. Their duties can also include monitoring weather reports or notifying authorities if necessary.What is the single most important skill a dispatcher should have? ›
Dispatchers work with law enforcement, emergency response teams, and civilians. They must be able to effectively communicate the nature of an emergency and coordinate the appropriate response.
There are four types of dispatchers depending on the work we want the coroutine to do.
There are two types of dispatching models- Centralized and decentralized dispatching.What is the difference between dispatcher and dispatch? ›
Another noun that is a derivative of dispatch is dispatcher. Since the definition of dispatch as a verb is to send away, a dispatcher is someone who sends something to a destination. The American variation in spelling is more famous, but despatcher is just as accurate.What is a dispatcher fee in trucking? ›
Dispatchers are paid a commission by the carrier for finding them their loads. This commission can range, but usually sits between 5-10% of the pay rate for that load.What is paying dispatch? ›
An incentive payment offered by a shipowner or a charterer in exchange for completing loading or unloading in less time than is specified in the charter party contract.How much is delivery management system? ›
On average, the price of delivery management software is $182.35 per month.What are the best freight software companies? ›
- Truckstop Load Board.
- Descartes MacroPoint.
- Descartes Aljex.
- Cargo Chief C4.
Integrate FedEx Ship Manager® Software for the most efficient shipping experience. Learn the basics in this video.What is a logistics software? ›
Logistics management software refers to a wide range of technology solutions like order management, transportation management, inventory management, warehouse, operations, and fleet management. Some logistics and transportation companies turn directly to ready-made or off-the-shelf logistics solutions.What is a good dispatch? ›
The best quality of good dispatchers is the ability to multitask and delegate hauls to the appropriate drivers. While they spend a large portion of their day managing active hauls, they also focus on keeping drivers on course and lining up new hauls for them.What is dispatch list? ›
A Dispatch List is a document that contains a detailed listing of all the goods that need to be produced based on the priority. It is generally shared with the production team via the internal system or a hard copy.
The SAP Web dispatcher lies between the Internet and your SAP system. It is the entry point for HTTP(s) requests into your system, which consists of one or more SAP NetWeaver application servers. As a “software web switch”, the SAP Web dispatcher can reject or accept connections.What is the alternative of dispatch? ›
Some common synonyms of dispatch are assassinate, execute, kill, murder, and slay. While all these words mean "to deprive of life," dispatch stresses quickness and directness in putting to death. When might assassinate be a better fit than dispatch?What is dispatch in Python? ›
Dispatch decorators or functions are mechanism for performing different things based on signature, or list of types. It is used to select between different implementation of the same abstract method based on the signature, integer, string, or list of data types.What is dispatch training? ›
This program provides you with an introduction to concepts, technical understanding and practical knowledge of transportation, Fleet dispatching, customs brokerage and freight forwarding.What is self-dispatch in trucking? ›
According to Truck Freighter, self-dispatching refers to “the ability for owner-operator truck drivers to select and manage the freight loads they haul.” In other words, self-dispatch allows haulers to act as their own dispatchers and select specific vehicle loads that they want to transport.What is self-dispatch? ›
pilot's self-dispatch - means a flight where the pilot-in-command is solely responsible for Flight Watch.What is manual dispatch system? ›
Manual Dispatch means operating order issued by the EIM Entity or a BANC EIM Transmission Provider to a Transmission Customer with an EIM Participating Resource, outside of the EIM Optimization, when necessary to address reliability or operational issues on the EIM Transmission Provider's system or BANC EIM Entity BAA ...What is the logistics dispatch process? ›
Dispatch is the standard process of resource allocation, be it people or vehicles, to handle transportation of goods efficiently. It forms the primary stage of logistics and lays the foundation for the overall delivery experience.What is the process of dispatch in SAP? ›
The basic procedure for dispatching operations in capacity leveling is as follows: Either the user specifies the dispatch date of the operation or it is determined by scheduling. If there are several operations to be dispatched then a dispatching sequence is specified. Finite scheduling is carried out.What is dispatch time for a system? ›
The term dispatch latency describes the amount of time it takes for a system to respond to a request for a process to begin operation. With a scheduler written specifically to honor application priorities, real-time applications can be developed with a bounded dispatch latency.
The dispatcher pattern is a method for scheduling (or dispatching) code for execution from a worker-thread to the main-thread. Actually... this pattern can be used to schedule code to any single thread, however it is most commonly used with the main-thread. It is quite simple to use.What does a dispatchers schedule look like? ›
Dispatchers generally work rotating 8 or 10 hour shifts. Day shift begins at 6am, swing shift at 2pm and graveyard at 10pm. As scheduling allows cover shifts starting at various times may also be offered. Employees must be able to accommodate a rotating work schedule.How do I dispatch my own trucking company? ›
- Understand Your Responsibilities. Independent dispatchers are responsible for providing truck drivers with the information they need to pick up and deliver goods. ...
- Comply with the Law. ...
- Draft a Contract. ...
- Set up Your Home Office. ...
- Promote Your Business.
In general this order is combined with some other forms like; the job card, production ticket, time ticket, inspection order and move ticket.What is dispatch in one day? ›
Dispatch Day means a Delivery Day in which delivery of Distribution Services from the Project are requested by Xxxxx's Instructions to the Seller.What are the three steps that the dispatcher performs? ›
A dispatcher performs various tasks, including context switching, setting up user registers and memory mapping. These are necessary for the process to execute and transfer CPU control to that process.How do I become a successful trucking dispatcher? ›
- Complete all required education and training. ...
- Consider an associate's degree. ...
- Gain experience in the industry. ...
- Develop your skills. ...
- Interpersonal skills. ...
- Technical and computer skills. ...
- Attention to detail. ...
- Analytical and problem-solving skills.
Dispatchers must be willing and able to help callers with a wide range of needs. They must be calm, polite, and sympathetic, while also quickly getting information. Listening skills. When answering an emergency call or handling radio communications, a dispatcher must listen carefully.Why is being a dispatcher hard? ›
Working as a police dispatcher can be stressful as it involves dealing with members of the public in traumatic and troubling situations. Some callers will be in life-threatening situations and it is important for dispatchers to remain calm and respond appropriately regardless of the circumstances.Is dispatch a stressful job? ›
There is a significant level of stress and responsibility as a dispatcher. In this role, you aren't ever seen, but you are heard. And the things you hear may be tough and sometimes traumatic, leading to the importance of dispatchers becoming more involved in debriefs to help them achieve emotional recovery.
At times, dispatchers are managing between 30 and 50 drivers and trying to keep everyone happy and on track. That is the main reason many trucking companies use dispatch software specifically designed for trucking businesses. This way, they can track everything related to dispatch in one convenient place.How do truck dispatchers get clients? ›
- Expand your network. ...
- Send cold emails or calls. ...
- Make sure you get your online presence. ...
- Ask for referrals. ...
- Collaborate with delivery businesses. ...
- Use truck load boards. ...
- Focus on your target market.
Most 911 telecommunicators are required to type between 30 – 45 WPM without errors. You should know what you're getting into before applying for a job as a 911 dispatcher. Emergencies don't sleep and 911 telecommunicators work in shifts. You will be required to work midnights, weekends, and holidays.Are most dispatchers female? ›
Dispatcher Statistics By Gender
61.9% of dispatchers are women and 38.1% of dispatchers are men.
PSAPs require low lighting due to the monitor intensive nature of a dispatcher's work. Using ambient light throughout an emergency dispatcher's workspace can allow for light to be focused in all of the necessary areas, without over-illuminating important spaces.What is dispatcher burnout? ›
Signs of burnout include exhaustion, mental distance from one's job, and reduced professional efficacy. Burnout can also lead to high levels of absenteeism and turnover. Are there feasible, low-cost strategies that public sector employers can apply to mitigate these effects?Where do dispatchers make the most money? ›
- City and County of San Francisco. 3.9 $44.91per hour. 266 reviews55 salaries reported.
- City of Portland, Oregon. 3.7 $33.62per hour. ...
- City of Richland. 4.2 $29.18per hour. ...
- CITY OF FRESNO. 3.8 $28.50per hour. ...
- State of Vermont. 3.7 $27.12per hour. ...
- Show more companies.
- Dispatchers Must Maintain a Strong Support Network. ...
- Exercise Between Dispatch Shifts. ...
- Eat Healthy Foods That Nurture Your Body. ...
- Take Time for Leisure and Maintain a Work-life Balance. ...
- Practice Good Sleep Hygiene.
Additionally, the work is physically taxing, and dispatchers often experience back pain and eyestrain as a result of sitting and looking at computer screens for hours on end. The biggest hazard of the job, however, might be the emotional stress.