About OptimoRoute
OptimoRoute helps field service and delivery businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts that flex to your unique needs and workflows. Use what you want. Ignore everything else. Scale-up, scale down, try new features as your business grows. OptimoRoute customers reduce time spent planning routes by up to 80% and cut fuel and driving expenses by 20%. With efficient routes, businesses can realize significant time savings and increase the capacity of existing teams. OptimoRoute is user-friendly and flexible for drivers and service teams who use the app on their iPhone, Android, or table...
Awards and Recognition
FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
OptimoRoute Pricing
A 30-day free trial is available, then:Lite: $35.10 per driver, per month (billed annually)Pro: $44.10 per driver, per month (billed annually) Custom: contact sales@optimoroute.com for more info
Starting price:
$35.10per month
Free trial:
Available
Free version:
Not Available
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Showing 1 - 5 of 125 reviews
Frederick
Verified reviewer
Company size: 11-50 employees
Industry: Pharmaceuticals
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
4.55
125 reviews
March 2019
Driver Tested, Company Approved
OptimoRoute has been a great addition to our courier program. Its' quick and simple to use. For a company that is brand new to in-house deliveries, OptimoRoute's fast and easy route planning has been an incredible tool.
Pros
The software does exactly what you expect it too. My company tested 4 route planning softwares before making a decision. OptimoRoute was hands down the favorite amongst our couriers.
Cons
There are some features that we wish the program had that are missing. We wish it had more flexibility in adjusting routes that are already planned. Totally understand the logic behind their system, but as a consumer we just wish we could manipulate things a little differently.
Response from OptimoRoute
Hi Frederick! Great to hear OptimoRoute helped you break into the in-house delivery market. We'll be working on making route manipulation easier in the future, to make for an all around simpler experience.
Replied March 2019
R.W.
Company size: 2-10 employees
Industry: Farming
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
4.55
125 reviews
October 2020
Making us look good!
This has honestly been a great software platform for our business. We looked at many competitors and options but Optimo Route was the best. Had all the features and more and the cost we right in line for a start up business. We will recommend this platform to everyone and appreciate the experience we have had so far.
Pros
We appreciate that this software has a tracking option and communication protocol. In the farming and delivering business communication is key and we are able to communicate with our customers and differentiate us from our competitors. Easy to use and very robust for the amount of money we pay. A great value.
Cons
We are not aware of how to integrate Optimo Route with our Wix E-Commerce platform. Integration would really help us save time but we don't know how to do this. We would like to have a better HELP or Support option in Optimo Route.
Reasons for choosing OptimoRoute
More features and benefits for the price and we are able to customize in the future. Easy to add drivers and we got a great trial offer without having to buy it yet.
Anonymous
Company size: 2-10 employees
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
4.55
125 reviews
March 2019
does the job but could be a lot better
Customer service is very good and fairly responsive, but the product itself is unimpressive.
Pros
It's the best we could find, and it does the job well enough.
Cons
There are a number of improvements that could be made to this software, too numerous to recount here. And while the entire industry suffers from this, the fact that it's not married to live traffic data makes the software basically useless in terms of tracking driver effectiveness. Essentially this software is slightly better than just doing it through a spreadsheet.
Response from OptimoRoute
Companies see huge improvements over manual planning with our software. If you haven't seen similar gains, perhaps we can suggest a workflow which will get you great results automatically. What's different about OptimoRoute is we have many features like overnight, weekly and multi-day long haul planning, and many other features that other programs don't have. If you want to know more, please contact us at support@optimoroute.com.
Replied April 2019
Rebecca
Company size: 2-10 employees
Industry: Consumer Services
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
4.55
125 reviews
October 2020
Groceries Delivered
Overall we are very satisfied with the performance of the software.
Pros
Drivers save time using the software and it ensures customers that their groceries are on their way. The fact that it integrated easily in to apple phones is great. Also helpful that you can download reports, and the driving delivery schedule.
Cons
Sometimes it is hard to know where to go if you need to make unexpected changes in a hurry. For instance if a driver needs to switch their navigation app or if you need to edit some stops.
Reasons for choosing OptimoRoute
The Optima-Route software was easily integrated and easy to learn. When we reached out to Locus there weren't any clear ideas as to how much it would cost. The people who did get back to us from Locus were vague and made it seem as though everything had to be customized and it seemed way out of our budget. We didn't have time to waste and OptimoRoute was found searching on the internet and so glad we found it.
Calin-Alexandru
Company size: 51-200 employees
Industry: Logistics and Supply Chain
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
4.55
125 reviews
October 2021
a good implementing and user experience
The experience was great. Domo was a real help for my while i was doing the testing and afterwards also. He helped the decision also
Pros
the fact that i can do the setup by myself and that the app is very intuitive
Cons
that you dont have a unit of planning smaller than the day. i have 2 shift per day and i have to split them using a workaround
Reasons for choosing OptimoRoute
it was the best bang for the buck and the fact that i could test it myself with all the options available.
Response from OptimoRoute
Hi Calin, Good stuff! Thanks for the feedback. We pride ourselves on our great support and making sure the software works for individual companies. As for the multi-run routes, there are a few ways to do that easily in OptimoRoute. Although you are likely set up with the best workflow for your use-case, we're happy to take another look anytime, to make sure you are getting the most efficient, accurate routes in the least amount of time. Just drop us a note at support@optimoroute.com and we'll hook you up!
Replied November 2021
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